PAYMENT:

Can I pay by Bank Deposit?

Yes you can! To pay by direct bank deposit you'll need to email us directly at hello@notstationary.com from there we will invoice you and send you the appropriate payment details. 

Can I pay using a credit card?

Yes! All prices are in AUD. We use Stripe as our secure payment gateway for processing credit cards. Visa, Mastercard, PayPal, Stripe, American Express are all accepted payment methods. 

Can I pay in my own currency?

We're thrilled to announce the launch of Not Stationary, starting right here in Australia with our prices displayed in AUD. But we have big plans!

As we embark on this exciting journey, we're looking forward to growing our customer base and eventually expanding into international markets. While our website currently features prices in AUD, please rest assured that we're committed to providing a seamless shopping experience for our global customers.

Soon, we'll be updating our website with dedicated currency pages to accommodate international currencies, making your shopping experience even more convenient. If you have any questions or need assistance, our team is just an email away at hello@notstationary.com.

We're genuinely excited about the journey ahead, and we can't wait to introduce more currency options in the coming months. Your support means the world to us, and we're dedicated to making your shopping experience with us exceptional, wherever you are in the world. Thank you for being a part of our international expansion story!"

PRODUCTS:

Who designs the Not Stationary product?

At Not Stationary, every product is a creation of visionaries Michelle and Martin Taupau. Michelle, a seasoned life coach, is driven by a deep passion for merging the power of positive psychology with practical lifestyle tools. Together, they are a dynamic duo of high achievers, dedicated to crafting luxurious lifestyle tools that propel human potential and foster a positive mindset.  

Where is Not Stationary produced?

Our products are made mainly in China however some are made in Australia. 

Is your leather real leather?

No, we always use vegan leather never real leather. This is a conscious choice on our behalf and the quality is amazing and very durable.

Does the Performance Planner have a warranty?

We're dedicated to enhancing your high-performance lifestyle, and that includes providing a guarantee for your Not Stationary Performance Planner. We've got you covered with a 1-year limited warranty—our commitment to your peace of mind.

Covering the Essentials:

Within a year of purchasing your Performance Planner, if you detect any material defects or craftsmanship glitches, you're eligible to make a Warranty Claim. Simply email us us proof of purchase, a brief description of the issue, some images of the issue, to hello@notstationary.com

Our Promise to You:

If your Warranty Claim is approved, we'll be happy to replace your planner. It's all on us—no cost for parts or labour. The only thing you cover is the postage or shipping to return it to us.

For more detail please see our Purchase Terms & Warranty page.

How to clean your vegan leather cover?

For any small marks we recommend using warm water with eco-friendly soap and rubbing in gentle circular motions with a microfibre cloth.  

 What is Vegan Leather, Soy Ink & FSC Certified Paper?

FSC paper comes from responsibly managed plantations that better preserve natural diversity and ecosystems. FSC certification benefits the lives of local people and workers, all while ensuring it remains economically viable and enables our customers to feel confident that the products they are buying come from a responsible source.

We have chosen to use soy ink in our products. Soy ink is considered more environmentally friendly than traditional inks. This is because soybeans are a renewable resource, unlike the oil where petroleum-based inks are derived. Soy inks also reduce hazardous air pollution arising from VOCs (volatile air compounds). Soy ink also degrades four times faster than petroleum-based inks. It’s easier to remove when printed on paper too, which increases the chance of recycling paper and packaging to a higher quality.

What’s so great about vegan leather? Only everything. Number one, no animal products or byproducts are involved. Plus, it’s eco-friendly—and très chic. Vegan leather is often made from polyurethane, a polymer that can be made to order for any designer’s whim. It can also be made from innovative and sustainable materials such as pineapple leaves, cork, apple peels, other fruit waste, and recycled plastic and used to create products.

You can read more about this here

ETHICS:

To read about our sustainability journey click here 

What are your products packaged in?

Some of your products will arrive in recyclable and compostable boxes or envelopes. Some products also come in biodegrade shrink wrap for protection.